Privacy Policy

At Beasts.to, we respect your privacy. This policy explains how we collect, use, share, and protect personal information when you browse our website, place an order, or contact us. References to “we”, “us”, and “our” refer to Beasts.to.

Personal Information We Collect

Personal information is information that identifies you directly or can be combined with other information to identify you. It does not include information that has been irreversibly anonymised so that you can no longer be identified.

Information You Provide

We collect information you provide when creating an account, making a purchase, contacting customer support, using online chat, or completing a survey. Depending on your interaction with us, this may include:

Your name, email address, telephone number, and account details.
Billing and delivery addresses.
Payment information, including credit or debit card details where collected as part of the payment process.
Messages, enquiries, survey responses, and other information you choose to share.

Information Collected Automatically

When you access our website or services, we may collect your IP address, device identifiers, operating system, browser type, usage data, and diagnostic information. We may also collect location information through your IP address, GPS where available, or other device technologies, subject to relevant permissions.

How We Use Your Information

We use personal information to operate and improve our services, support customers, and maintain a secure shopping experience. This may include:

Processing purchases and managing customer accounts.
Responding to enquiries and communicating about orders, account activity, and policy updates.
Analysing service usage, conducting research and audits, and improving our products and advertising.
Administering surveys, competitions, and promotions, subject to any additional terms provided.
Verifying accounts, detecting fraud, and investigating suspicious activity or breaches of our terms.
Personalising content and measuring promotional campaigns, with your consent where required.

Marketing and Your Choices

With your prior express consent, we may send you marketing messages about our products and services. We may also, with your prior express consent, share your information with partners who wish to send you their own marketing communications or use your information to personalise experiences on third-party websites and applications.

You can withdraw your consent or ask to stop receiving marketing emails by contacting us. We may still need to send service messages about your account or purchases.

Legal Basis for Processing

Where applicable data protection law requires a legal basis, we process information only on an appropriate basis for the relevant purpose. These may include fulfilling your order, meeting legal obligations, your consent, or our legitimate interests in improving services and protecting customers, where those interests are not overridden by your rights.

Where we rely on consent, you may withdraw it by contacting us. We aim to limit the information we collect and use to what is necessary for the stated purpose.

Cookies and Similar Technologies

Cookies are small text files stored in your browser or on your device. We also use similar technologies, such as local storage and device identifiers, for related purposes.

These technologies help us operate and secure our services, remember preferences, understand website usage, personalise content, and deliver or measure advertising. The technologies used may vary by service. Where consent is required, optional technologies should only be used after you have given that consent.

When We Share Information

We may share relevant personal information with partners that help us provide or improve our products, services, and advertising. We do not share information with third parties for their own marketing purposes without your prior express consent.

We may also disclose information:

To affiliated companies for the purposes described in this policy.
As part of a merger, acquisition, reorganisation, business sale, joint venture, or similar transaction, including insolvency proceedings.
To comply with applicable laws, legal proceedings, or lawful requests from public authorities.
Where reasonably necessary to investigate fraud, enforce our terms, pursue legal remedies, or protect our business, customers, and others.

Children’s Privacy

Our products and services are intended for adults. We do not knowingly collect, use, or disclose personal information from children under 16, or below the relevant minimum age in their jurisdiction. If we discover that such information has been collected, we will take steps to delete it promptly. Please contact us if you believe a child has provided personal information.

Your Privacy Rights

Depending on applicable law and the circumstances, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your information.
Restrict or object to certain uses of your information.
Receive eligible information in a structured, commonly used format.
Withdraw consent where processing relies on it.
Make a complaint to the relevant data protection authority.

To exercise your rights, contact us using the details below. We may request information to verify your identity and locate your records. Some requests may be limited by legal obligations or permitted exceptions. We will respond promptly and within 30 days, or sooner where required.

Third-Party Websites

Our website may contain links to third-party websites, products, or services. Their privacy practices and content are governed by their own policies, and we are not responsible for them. Please review their privacy policies before providing personal information. This policy applies to information collected through our own services.

Security and Data Retention

We use reasonable technical, administrative, and physical safeguards to protect personal information against unauthorised access and misuse. We also take reasonable steps to keep the information we hold accurate and up to date.

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

Changes to This Policy

We may update this policy to reflect changes in our services, technology, business practices, or legal requirements. Please review this page periodically for the latest version. Where a change requires your consent, continued use of the website does not replace that consent.

Contact Us

For questions about this policy or to make a privacy-related request, please email [email protected].